1. Information We Collect
We may collect the following types of information:
Business & Contact Information: Name, company name, email address, phone number, and business details provided during onboarding.
Lead Data: Customer names, phone numbers, and other CRM information you provide so our AI can engage with them.
Technical Information: IP addresses, browser type, and usage data collected automatically when you visit our website.
2. How We Use Information
We use your information to:
Deliver our Services, including AI-driven SMS outreach and appointment booking.
Register your business for A2P 10DLC compliance.
Communicate with you about demos, onboarding, billing, and support.
Improve and optimize our Services.
We do not sell or rent your data to third parties.
3. Legal Basis for Processing (GDPR/US Compliance)
We process your data based on:
Contractual necessity (providing the Services you sign up for).
Legal compliance (TCPA, A2P, and other regulations).
Legitimate interest (improving our Services).
Consent (where required, e.g., SMS opt-in).
4. Data Sharing
We may share information with:
Service Providers (such as cloud hosting, SMS carriers, and CRM integration platforms like GoHighLevel, Make.com).
Regulatory Bodies (when required for compliance, such as A2P registration).
Internal Staff strictly for delivering the Services.
We do not allow third parties to use your data for their own marketing.
5. Data Retention
Business and client data will be retained only as long as necessary to provide the Services.
Lead data may be deleted upon request or termination of services.
6. Your Rights
You may request to:
Access, correct, or delete your information.
Opt-out of receiving communications.
Restrict or object to how we process your data.
To exercise these rights, email us at [email protected].
7. Security
We take reasonable administrative, technical, and physical measures to protect data from unauthorized access, disclosure, or misuse. However, no system is 100% secure.
8. Cookies
Our website may use cookies for analytics and functionality. You may disable cookies in your browser, but some features may not work properly.
9. Children’s Privacy
Our Services are not directed to children under 18. We do not knowingly collect information from minors.
10. Changes
We may update this Privacy Policy at any time. Updates will be posted with a new “Last updated” date.
11. Contact Us
If you have questions about this Privacy Policy, contact us:
Kushu LLC
Email: [email protected]